Returns & Exchanges
At NOOE, we believe your home should be a sanctuary of perfect design, which is why we offer a 30-day window for returns or exchanges if your purchase doesn't perfectly fit your space. All items must be returned in their original packaging and unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original NOOE boxes with all protective inserts to ensure they arrive back to us safely.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned items at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
