Frequently Asked Questions
Everything you need to know about bringing NOOE into your home.
What materials are used in NOOE products?
We prioritize premium, sustainable materials including FSC-certified solid wood, high-grade aluminum, and vegan leather to ensure durability and a refined aesthetic.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer a warranty on your furniture and accessories?
Yes, all NOOE products come with a 12-month limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy?
We offer a 30-day return window for items in their original packaging. Please note that a restocking fee may apply for large furniture items.
How do I care for my NOOE wooden surfaces?
To maintain the natural finish, wipe with a soft, dry microfiber cloth. Avoid harsh chemicals or excessive moisture, and use coasters to prevent heat damage.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping costs and delivery timelines vary by location and are calculated at checkout.